FAQ

Curiosity is rewarded. We try to answer everything here so you’re not left in the dark. If you don’t find your answer here, shoot us an email.

Shipping

How much does shipping cost in the U.S?

 

For orders $30 and over, we are happy to offer free shipping within the continental US! Orders shipping to Hawaii, Alaska, & Puerto Rico will be charged a small $5 ship-fee.

How long does it take for my order to arrive?

We aim to process all orders within 3 business days of order placement. Shipping can then take 1-2 days on the east coast, 2-4 days in the midwest, and 4-6 days on the west coast. During high volume times (like holidays or launches of new products) orders may take longer to process. 

Do you ship internationally? 

We’re pleased to share that most Saie products can be purchased internationally through Cult Beauty & Sephora Canada! If you are ordering from saiehello.com to an international forwarding address, we cannot guarantee the order will be delivered and we will not pursue replacement orders.