What is your return policy?

We want you to be happy with your products! We accept returns within 30 days of purchase. Please email help@saiehello.com with your order number and reason for return. We do not offer partial returns on any of our kits. We will refund the value of your order minus shipping costs.

Can I exchange my product?

Contact help@saiehello.com and we'll help find you something you love! 

When will I get my refund?

It can take up to 10 business days for the refund to appear on your statement, but if you have any questions please reach out to help@saiehello.com