Refund policy

UPDATED November 1, 2023

As a company, we’ve made a strong commitment to practice sustainability as much as possible. We are happy to work with you and find the best solution if you wish to make a return!

We want you to be happy with your products. If you open the product and do not totally love what you ordered, we offer a 50% refund along with a 25% discount toward your next order within 30 days of purchasing. Please contact hi@saiehello.com and we'll help you find something you love!

For unopened orders, please contact hi@saiehello.com within 30 days of your purchase so we can best assist.